FAQ

1. Where should I save documents when working in a computer lab?

Email

1. I tried using Webmail to access my Mount email from an off-campus location. It got as far as saying “Loading,” but my messages never appeared.

2. I use Outlook. How can I add a Public folder icon to my Outlook Bar so that I can easily see when new messages arrive, and access them?  

3. I use Outlook Web Access. How do I access the new announcement and discussion Public folders? 

4. I use Outlook. How do I see the new announcement and discussion groups in the Public folders? 

5. What if I am a student and I need to keep email older then 120 days? 

6. What is the age limit for student email?

7. I have a problem with my email. Who do I call?

8. How long does a student keep their email account?

9. What is the size limit for a student mailbox?

10. How do I access my student email?

Lab Scheduling

1. How do I make a reservation for a PC Lab?

Laptop Program

1. The Mount's Student Laptop program was discontinued in Spring 2009. For more information, please see http://www.msmary.edu/laptop.

Microsoft Office

1. Can anyone tell me how to easily create labels in Microsoft Word? 

2. Do you have easy instructions for doing mailmerge in Word? 

Network Related

1. More FAQs coming soon!

Technology General

1. What type of PC hardware and software do you support?

2. What sort of technology is in use at the Mount? 

Telephones