Maintenance Requests

Extension 4858 is the number resident students should call with any maintenance concerns in their rooms. The Physical Plant is open Monday through Friday from 7:00AM to 3:00PM.

During the hours that the phone line is closed, students can still call the x4858 and leave a brief message about the maintenance concerns, which will be noted by the staff. Students are encouraged to give more description about their concerns; the more information the staff can get the easier it is to refer the problem to the correct people to fix it. Depending on the severity and complexity of a problem, the staff will decide who needs to take a look at a problem. Please make sure you tell your roommate that you have called. All staff entering your room should be able to show university identification. For your security please request to see this before allowing anyone you do not know into your room.

How long does it take to complete my Work Order?
Most routine Work Orders handled by Physical Plant staff take less than a week. Other Work Orders may take longer to fix for a number of reasons. For example, parts may need to be ordered or the problem needs to be referred to the Physical Plant or outside contractors. Work Orders may take longer to fix at the beginning and end of semesters due to the high volume of requests.

After-hours urgent requests go to Public Safety.