Questions about Housing

Q: Can I cancel my housing contract?
A: The Mount St. Mary's University Housing Contract indicates that the contract term is for One Academic Year. Students may cancel their housing contract during the year but may be assessed a $500 fee.  They may also not be eligible for a refund. Students should refer to the university's refund policy found in the catalog. Students must contact Residence Life in writing if they are terminating their contract.
 

Q: If I like my room, can I keep it for the following year?

A: It depends on where you live. Certain rooms are held for incoming first-year students, students with special housing needs, etc. The housing lottery typically takes place in the middle of the spring semester. You will receive more information before the process begins.

Questions about Housing Facilities

Q: Can I make repairs to my room/university property?
A: Because of liability concerns, student repair of any damages is prohibited.

Q: How is my room furnished? 
A: All residents should have a desk, chair, bed, closet and dresser drawers. For the apartments, all of the above plus living room and dining room furniture.
  

Q: What is the size of my mattress?
A: All mattresses are extra-long twin (80").
   

Q: How can I get some information about off-campus housing? 
A: If you are interested in off-campus housing, go to the Division of Student Affairs office to obtain information on off-campus housing. The office is located in the McGowan Center. A link is also provided on this website (provide website link)

Questions about Keys

Q: What should I do if I lose my key?

A: If a student loses one or both of his or her residence hall keys, the student should immediately report the loss to the Department of Public Safety.

If a student loses his or her residence hall room key, Public Safety will coordinate the core change and key replacement process. When the core change is complete, Public Safety will issue a new key to the student. The core change and key replacement cost will be assessed to the student’s account.

Q: What if I get locked out of my room?

A: If a student is locked out of his or her room, Public Safety may be called. Public Safety will verify that the student requesting access to the room actually lives in the room.

The student will need to provide a photo ID verifying his or her identity before Public Safety will unlock the door.

The student will also need to produce his or her room keys for the public safety officer. If he or she cannot, Public Safety will contact the locksmith so he/she may initiate the core change and key replacement process.

Questions about Supplies and Rentals:

Q: Does the university supply drapes for the window?
A: No, the university does not supply drapes, but there are often drape rods in the room and there are always standard issue blinds for each window.
   

Q: Can I get extra furniture for my room (beds, desks, tables, sofas)?
A: The furniture currently in your room is all that is and will be supplied by the university. Everyone should have a bed, a desk and a desk chair, as well as some type of closet and dresser drawers unit.

Q: Is there storage space available for my personal belongings? 
A: There is no on-campus storage for any of your belongings that do not fit in your assigned residence. In addition, all belongings must be removed at the end of the year.
   

Q: Can I put university furniture in storage?
A: University furniture must remain in the room, and you are responsible for its condition at the end of the year.
    

Q: How can I rent a refrigerator/microwave combination appliance?
A: Each room now comes with a micro fridge so you do not need to provide a microwave or refrigerator.

Questions about the University Computer Network: 

Q: Does every resident have his/her own network connection?
A: Yes.

Questions about the University Phone System:

Q: Are there telephones in the dorms?

A: Students need to provide their own telephones. Any kind of phone will work with the system. Since many of our students have calling cards or cellular phones, the university has discontinued our long distance contract. We recommend getting a calling card for use. All local calls are free. The university provides a voice mail system. This is free and fairly simple to use. If students wish to use their own phone message machine, they may.

Q: What is my mailing address?

A: Student’s Full Name
Mount St. Mary’s University
Emmitsburg, MD 21727-7799

Q: What address do I use for packages being sent to me that require a street address?
A: The street address of the university is 16300 Old Emmits burg Road.

Q: When can I ship packages to my campus address?  
A: If you are moving to Mount St. Mary's from a long distance away, you can ship packages to the university and have them arrive within the week of your arrival. The Receiving Department will store the packages for you prior to your arrival on campus.
Students can have packages shipped to them any time during the regular school year.

If there is a question that is not explained to your satisfaction, or if you don't see your question here, feel free to contact us.