Office of Information Technology
The Department of Information Technology supports the mission and vision of the University by providing innovative and cost-effective technological solutions with high quality customer service to enhance the teaching and learning experience for students, faculty and staff.
Client Computing & Audio Visual Services:
This department is the front line responsibility for the delivery of services touched by the University community as a whole.
Information Technology Support Center (ITSC formerly CIT):
Information Technology Support Center is a service operated by Mount staff and trained student personnel that answers questions, resolves problems and provides support to students, faculty and administrative staff regarding the campus computer network, audio-visual needs and telecommunications system. If you need assistance from ITSC please visit the ITSC webpage.
Responsible for fielding support requests related to our primary business operating platform, Jenzabar, and the systems with which it integrates.
Infrastructure Engineering & Operations:
Responsible for desigining and operating our network and server infrastructure.
Security & Compliance:
Responsible for security planning, awareness and technical compliance with respect to general security and HIPPA, FERPA, and PCI in co-ordination with HR and Finance. Also touchpoint with the Computer Science Department and Business School with respect to how our cybersecurity operations mesh with the cybersecurity and forensic accounting academic programs at the Mount as well as their needs for hardware to support educational activities.
Solutions Architecture & Technology Procurement:
Responsible for working with the student, faculty, and staff to help identify, pilot, budget for, and procure technology solutions. Also, IT organization's touch point with the School of Education which is supporting the development of a roadmap and support for instructional technology here at the Mount.