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Peer Tutoring FAQs


Do I have to pay for Peer Tutoring?
Can I get a Peer Tutor for content not connected to a Mount course (i.e. preparation for standardized examinations)?
Does Learning Services have Writing Tutors?
What happens after I turn in the Peer Tutoring Request Form?
What should I do if I don’t hear from anyone by a week after completing a Peer Tutoring Request Form?
How will Learning Services and/or my tutor contact me?
How do I schedule tutoring appointments?
How often can I see my Peer Tutor?
Does my professor know that I am getting a tutor?
What do I do if I have issues with my tutor or if things just aren’t working out?
What are Peer Tutoring Evaluations, and when do I have to do this?
What is Tutoring Probation?
How long does Tutoring Probation last?

Q: Do I have to pay for Peer Tutoring?
A: No. Peer Tutoring (and most all of Learning Services' programs) are offered at no additional cost to the students, so long as students are currently enrolled in courses at the Mount.

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Q: Can I get a Peer Tutor for content not connected to a Mount course (i.e. preparation for standardized examinations)?
A: No. Peer Tutors cannot be provided at this time for non-Mount courses or for content not related to coursework (i.e. preparation for the GRE, LSAT, GMAT, PRAXIS, or MCAT). Students can only request tutors for Mount courses in which they are currently enrolled.

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Q: Does Learning Services have Writing Tutors?
A: Peer Tutors at Learning Services are NOT writing tutors. They can assist students with understanding the course content as it relates to writing assignments and can often assist with the pre-writing process for an assignment (i.e. outlining or organizing content), but they are not trained on English grammar or the finer points of essay writing. Mount St. Mary’s does offer a Writing Center through the Communications Department; the Writing Center tutors can assist students with developing their overall writing skills.

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Q: What happens after I turn in the Peer Tutoring Request Form?
A: Peer Tutoring Request Forms go to Kristin Sites, the head of the tutoring program, and the request is then processed.  Kristin determines if a tutor is available for that course and which tutor is best for the student’s needs.  No matter the answer, you should receive an e-mail regarding your tutor request within a few days.

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Q: What should I do if I don’t hear from anyone more than a week after completing a Peer Tutoring Request Form?
A: Don’t panic, but please contact Kristin to find out the status of your tutoring request.

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Q: How will Learning Services and/or my tutor contact me?
A: Learning Services and/or your tutor will send you an e-mail, unless otherwise requested.  Your tutor will contact you using the contact information that you provided in the request form (i.e. e-mailing, texting, calling, telepathy).

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Q: How do I schedule tutoring appointments?
A: You let your tutor know what times work best for you, and the two of you plan out sessions accordingly. You can set regular tutoring times or just make appointments when needed. Please give your tutor ample notice if you would like to schedule a new appointment or if you cannot make a scheduled appointment.

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Q: How often can I see my Peer Tutor?
A: For the most part, students see their Peer Tutor(s) as much or as little as is needed for success in the course. If students want consistent help, they can meet with their Peer Tutor regularly each week, typically for an average of one to two hours over the course of each week. Some weeks may require more hours if the student has a project, paper, or examination that takes a lot of preparation time.

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Q: Does my professor know that I am getting a tutor?
A: No, instructors are not informed of tutoring requests/assignments unless you ask us to inform the professor. Learning Services attempts to maintain the privacy of all tutees unless the tutee gives us permission to discuss his or her tutoring. However, there are certain situations where Learning Services does have to report tutoring activities for the academic well-being of the tutee (i.e. with administrators, advisers, and athletic coaches).

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Q: What do I do if I have issues with my tutor or if things just aren’t working out?
A: Contact Kristin and let her know your concerns.  She can try to contact your tutor to resolve the situation, or she can attempt to assign you to a new tutor if one is available.

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Q: What are Peer Tutoring Evaluations, and when do I have to do this?
A: All students who are assigned a peer tutor during a semester MUST complete a Peer Tutoring Evaluation at the end of that semester, even if the student does not meet with his or her assigned tutor. These evaluations will be distributed via e-mail as a link to an online survey, typically sent out to students about four weeks before the end of each semester. Feedback on the evaluations will be kept anonymous when they are reported. Failure to complete an evaluation for each tutor assigned will cause a student to be placed on Tutoring Probation for a semester.

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Q: What is Tutoring Probation?
A: Tutoring Probation is a status on which a student is placed if he or she fails to uphold one or more tenets of the Tutoring Services Contract, to which all students agree when they sign up to get a peer tutor. A student on Tutoring Probation IS allowed to receive tutoring for that semester, but he or she must take care not to break any terms of the Tutoring Services Contract during the probationary semester. If a student currently on Tutoring Probation breaks the contract again during the probationary semester (including failing to complete a Peer Tutoring Evaluation for the second semester in a row), that student will NOT be allowed to receive tutoring for a period of at least one full semester.

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Q: How long does Tutoring Probation last?
A: Probation lasts for one academic semester. If at the end of that semester, the student has done everything he or she is supposed to do with regard to the Tutoring Services Contract (including submitting the needed Peer Tutoring Evaluations), then that student will be taken off of Tutoring Probation for the next semester. Problems occur only when students break the contract during two consecutive semesters (fall and spring). Summer semesters do not count in the probationary period because the format of tutoring is different during the summer.

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